6 Steps to Resolution
Every mediation is different and will vary in how the process is executed. However, by staying close to the 6-step process, MTSS provides the best chance for a quick and long-lasting resolution.
- 1. Introduce the process
- 2. Make initial statements
- 3. List and prioritize all issues
- 4. Identify and analyze options
- 5. Work toward agreement on issues
- 6. Draft and sign agreement
With the 6-step process as a guideline a trained mediator should always remain flexible and sensitive to the needs of the parties and be creative with the process where necessary.
At the end of every session the goal is to conclude with resolution or be on a strong path in that direction.
The modern-day mediation process has evolved after centuries of trial and error by cultures from around the globe. It is a very human process and at MTSS Mediation we wrap it with our personal objective of having all clients end their time with us feeling stronger than when they started.
After a complimentary consultation to determine whether or not mediation is appropriate, the parties will meet with Royes at an initial mediation session.
Once the mediation engagement document and confidentiality agreements are reviewed and signed, Royes will explain how the remainder of the session will progress. Ground rules and process guidelines will be discussed. These guidelines are in place to ensure each party is able to fully express themselves so that all issues can be put on the table. At this point each party will be asked to briefly explain the conflict from their perspective and what they feel might be the cause(s) of the dispute.
With assistance from Royes, the parties will decide which issues need to be addressed and the possible order of priority.
At any point during this process Royes or either one of the parties can request to have a private discussion. This is not to take sides or to show preferential treatment. At times brief one on one discussions might be necessary to break an impasse or for Royes to dig a little deeper into an issue that one party might feel uncomfortable discussing in the presence of the other.
As the issues are addressed and agreed upon they are written down at the end of each session and given to the parties as a record of agreement. When all issues have been addressed and worked out they are placed in a formal agreement. It is advised that each party have the final agreement reviewed by an attorney prior to signing.
Throughout this process Royes ensures that both parties feel comfortable and safe. It is a time to work together and stay focused on knowing that resolution, though it might entail compromise, is ultimately better for both parties in the end.
At any time any participant in the process is free to walk away. It is completely voluntary, which means that all involved are in control at all times.